Refunds & Returns

ALL REFUNDS, CANCELATIONS, AND RETURNS WILL BE SUBJECT TO A 35% PROCESSING FEE. If you have a damaged product, we fully understand, and we are more than happy to ship a new product. When purchasing with TechnaKits, please ensure you are 100% confident in your purchase. Always feel free to reach out to our team via email at support@technakits.com

BACKORDER POLICY

Please note that TechnaKits does NOT offer Live Inventory for products listed on our website. This is indicated at the bottom of our website.

If you need a specific product for definitive dates, please get in touch with us via email – Support@TechnaKits.com to verify the availability of the products you wish to purchase. All rushed or urgent orders should be completed directly with our sales team over the phone or by email to ensure no delays in processing and shipping your order. Please note, we will not cover the cost of express or expedited shipping to meet your deadlines, all costs associated with express or expedited shipping is borne by you.

Due to the nature of the automotive industry and the fact that we offer thousands of items from hundreds of different manufacturers and distributors, we cannot display live inventory. Some items ship directly from our California warehouse, whereas others may ship directly from the manufacturer or distribution warehouse. 

When an item is found to be on backorder with the manufacturer, our crew will do our best to notify you via the email address associated with your order. Note that some manufacturers are better at notifying us than others. We will make every effort to follow up with you regarding your order. 

HOW TO RETURN A PRODUCT

For all customers who start the chargeback process, WE WILL CANCEL YOUR ORDER IMMEDIATELY AND BAN YOU FROM OUR WEBSITE.

We do not have time for chargeback customers. Here at TechnaKits, it is 100% our responsibility to provide you with the best customer service possible while delivering your automotive parts promptly. Again, we are genuine and reasonable people who want you to have the largest possible smile on your face.

DEAR ALL BODY KIT AND CARBON FIBER CUSTOMERS, IF YOU AGREE TO OUR “NO REFUND” CLAUSE, we will send this information to your bank if you file a chargeback. PLEASE BE 100% CONFIDENT when purchasing large items that are extremely hard to stop production on once started.

To return a product, log in to your account to access your Order History. Click details on the order with the item(s) you wish to return, then click the “Start a Return” button. Returns must be initiated within 14 days from the purchase date. We will issue a Return Merchandise Authorization (RMA) number, which is required to process your return.  Products (including packaging) must be returned in a new, resalable condition.  Some products can’t be returned – see the list of non-returnable products below.

Orders fully or partially paid for with Affirm financing are only eligible for return if an RMA number is issued within 14 days of the order being placed, regardless of when TechnaKits shipped the order or received it from the customer.

If we sent you a different product from the one you ordered or a defective one, please get in touch with us using the information above within 14 days of the purchase date.  We will replace the product and process your return at no charge.  If, for any other reason, you need to return an item, you are responsible for all return shipping charges.  Please check all merchandise for damage or defects when you receive your order before the item is used or installed.

If a replacement product is sent to you, we will send you a UPS Return tag to return the incorrect/defective product to us. Otherwise, when shipping an item back to us, we recommend using a shipping method that offers signature confirmation, tracking, and insurance, as we are not responsible for lost or damaged packages.

Please note that replacement orders will be canceled if the return label does not move within 10 business days of being created.

Return merchandise packages should be shipped after contacting our returns department per the above instructions.

In the event of a defect that occurs outside our return policy but within the manufacturer’s warranty, please contact the manufacturer directly to process your return. The manufacturer will have sole determination of the outcome of the claim.

If your return has not been processed within 3 weeks, please get in touch with us so we may check its status.

RETURNS POLICY

For orders shipping to the United States, returns will only be accepted within 14 days from the purchase date and ONLY if a Return Merchandise Authorization (RMA) number has been issued. TechnaKits reserves the right to refuse any package returned to us without authorization. Returns will be processed within ten (10) business days of receipt (not including weekends, holidays, and the day the package is delivered). Refunds will be issued back to the original form of payment. If the original form of payment is no longer valid, the refund will be issued as store credit applied to your TechnaKits account. Store credit is not redeemable for cash.

Orders fully or partially paid for with Affirm financing are only eligible for return if an RMA number is issued within 14 days of the order being placed, regardless of when TechnaKits shipped the order or received it from the customer.

Customers are responsible for all return shipping charges unless they receive an incorrect (we shipped the wrong product) or defective item.

When shipping an item back to us, we recommend using UPS, FedEx, or any other carrier that offers signature confirmation and insurance. We are not responsible for lost or damaged packages. Only the signature of a TechnaKits employee will suffice as proof of delivery. The customer agrees to bear all shipping and insurance charges and all risk of loss during return shipment.

We will not accept a return of an item that is damaged or defective if it has been used/installed. Please inspect all orders as soon as you receive them.

If the product is damaged during shipment, TechnaKits will replace the product at no charge.

If a replacement product is sent, we will send you a UPS return tag to return it to us. If the original item is not returned within 30 days, the customer will be responsible for the cost of the replacement item that was sent.

If any component of the returned product is missing, we reserve the right to reject the entire return or impose additional charges for replacing the missing component(s). The condition of the product will be determined at our discretion. Products returned with damaged or missing packaging will be refused or returned to you at your expense. Certain items cannot be returned. Please see “Non-Returnable Products” below for a list of those products.

TechnaKits will not cover installation costs for any returned product.

TechnaKits reserves the right to change or amend the return policy and procedures without notification.

For international orders shipping outside the United States, PR, GU, VI, APO/FPO, or Canada – All sales are final for international orders, and no returns are allowed. 

Liquivinyl Policy 

1. Returns, Refunds and Cancellations

We do not accept returns or exchanges unless your purchased item is defective. If you receive a defective item, please contact us at Support@TechnaKits.com with details of the product and the defect.

2. Exchanges

We only exchange goods if they are defective or damaged. If you consider a product defective, you should promptly contact us at Support@TechnaKits.com with details of the product and the defect.

3. Refusal of Delivery

Please do NOT refuse delivery under any circumstance. If there are any issues with the condition of your package or order, please email us at Support@TechnaKits.com. We are not responsible for any packages lost or damaged in shipment via refusal.

DEFECTIVE PRODUCTS

For orders shipping to the United States, PR, GU, VI, APO/FPO, or Canada, if you receive a defective product, please contact us within our 30-day return policy period, and we will process your return free of shipping charges.

In the event of a defect that occurs outside our return policy but within the manufacturer’s warranty, please get in touch with the manufacturer directly to process your return. The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, TechnaKits will be happy to try to facilitate a thorough review of the claim. Still, we have no final say in the decision made by the manufacturer (i.e. approvals, denials, fees, etc.).

TechnaKits is not responsible for labor costs from installing wrong or defective parts.

Some items may require pictures or a shop report to have an RMA issued. 

DAMAGED SHIPMENTS

We carefully pack each order to prevent damage to the package during transit. However, despite our precautions, damage will occasionally occur.

If you receive an item damaged in shipping, please call us within 72 hours of receipt, and we will set up a UPS claim for the product. Once UPS has processed this claim, we will contact you to return the product and send a replacement.

We may request pictures to assist you further with the claim completion.

UPS will contact you over the phone after the claim has been filed; please provide a reliable contact number when setting up your damage claim.

UNAUTHORIZED RETURNS

If you return a product without first contacting our Returns Department for a Return Merchandise Authorization (RMA) number, it may take up to 3 weeks to process, and we may charge you a 10% restocking fee at our discretion.

If your unauthorized return has not been processed within 3 weeks, please send an email to Support@TechnaKits.com

UNDELIVERABLE OR REFUSED SHIPMENTS

The carrier will return packages to us if they cannot be delivered due to incomplete or incorrect addresses, are not picked up from a FedEx facility, or if the recipient refuses delivery. All packages returned to us for the above reasons can take up to 3 weeks to be processed. At our discretion, we may charge you a 15% restocking fee.

Please review our Freight Disclaimer for special instructions regarding freight shipments.

For international orders shipping outside the United States, PR, GU, VI, APO/FPO, or Canada, TechnaKits may deduct the return shipping costs of any refused or undeliverable shipment(s) from any refund at Its sole discretion.  

NON-RETURNABLE PRODUCTS

Returns will not be accepted for any of the following items: 

ALL BACKORDER AND MADE-TO-ORDER PRODUCTS, the following brands are INCLUDED in this NO REFUND OR RETURN POLICY (Unless defective, broken, and or bent in shipping)

  • Non-defective used or installed items.
  • Anderson Composites
  • Body Kit World
  • Liquivinyl 
  • ZL1 Addons parts that have had the protective film removed
  • Any special order items purchased through customer invoices, emails, and phone calls.
  • Painted parts, including items the customer has painted and pre-painted parts purchased through TechnaKits.
  • Any orders with protective coatings: Ceramic Pro, Clear bra, etc.
  • Any carbon fiber products.
  • ALL BODY PANELS/AERODYNAMIC AUTOMOTIVE PARTS AFTERMARKET AND OEM.

ALL freight shipments are not returnable.

International orders shipping outside the United States, PR, GU, VI, APO/FPO, or Canada are not returnable.

ORDER CHANGES AND CANCELLATIONS

For orders shipping to the United States, PR, GU, VI, APO/FPO, or Canada, we strongly suggest you email or use the chat function as soon as possible after placing your order if you need to change or cancel it. We ship orders out quickly! Please double-check that your order details are correct before submitting your order at the “Order Review” checkout step.

An order that has already shipped cannot be canceled. Once your order has been received, please get in touch with us to set up a Return Merchandise Authorization (RMA).

Route Shipping Protection is non-refundable through TechnaKits.

Please call us if you need to change the address on an order already shipped via FedEx. A fee of $17 per package will be charged to reroute the order while in transit. Orders shipped via USPS cannot be changed while in transit.

For international orders shipping outside of the United States, PR, GU, VI, APO/FPO, or Canada – At this time, you may not make any changes or modifications to your order once it has been placed. Additionally, you may not cancel your order once it is placed.